1. Introduction
Signora Lanka (Pvt) Ltd. is committed to protecting the privacy of our clients, partners, and website visitors. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website or interact with us for business purposes.
2. Information We Collect
We only collect personal information that you voluntarily provide to us. As a B2B export company, the information we typically collect includes:
Personal Identification Information
Your name, email address, phone number (including WhatsApp number)
Business Information
Your company's name, company address, and country of operation
Inquiry Details
Information you provide about your product interests, order requirements, and shipping details
We collect this data when you:
- •Contact us directly via our integrated WhatsApp connection
- •Send us an inquiry via email
- •Communicate with us over the phone or at a trade event
3. How We Use Your Information
Your information is used strictly for legitimate business purposes:
To Respond to Inquiries
To provide you with quotes, product specifications, and information you have requested
To Fulfill Orders
To process, manage, and deliver your export orders
To Maintain Business Relations
To communicate with you about your account, provide customer support, and inform you of important product updates
For Internal Records
To maintain accurate internal business records
We do not sell, trade, or rent your personal information to third parties for marketing purposes.
4. Data Security
We are committed to ensuring your information is secure. We use appropriate technical and administrative measures to protect your personal data from loss, misuse, unauthorized access, or disclosure. Access to your information is limited to our staff who require it to perform their job duties.
Technical Measures
Industry-standard encryption and security protocols
Access Control
Restricted access to authorized personnel only
5. Data Sharing
We only share your information with third parties when it is necessary to complete a service on your behalf. Examples include:
Shipping & Logistics Partners
To arrange for the delivery of your orders
Legal & Compliance
If required by law, regulation, or a government request
These third parties are only permitted to use your information for the specific purpose of providing the service we have requested.
6. Links to Other Websites
Our website may contain links to other websites of interest. However, once you use these links to leave our site, we do not have any control over that other website. We are not responsible for the protection and privacy of any information you provide while visiting such sites.
7. Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The "Last Updated" date at the top of this page will be revised.