1. Introduction
Welcome to Signora Lanka (Pvt) Ltd, a Sri Lankan export company specializing in the supply of high-quality agricultural and natural products, including king coconuts, spices, tropical fruits, and related commodities.
By accessing or doing business with Signora Lanka, you agree to the following terms and conditions governing our services, transactions, and communications.
2. Business Conduct
All business transactions with Signora Lanka (Pvt) Ltd are conducted transparently and in accordance with Sri Lankan export regulations and international trade standards.
We are committed to delivering authentic Sri Lankan products that meet international quality, packaging, and safety compliance requirements.
3. Orders and Quotations
- •All quotations provided by Signora Lanka (Pvt) Ltd are valid for a limited period as stated in the quotation document.
- •Orders are confirmed only upon written acceptance (via email or signed agreement) and subject to stock availability and export clearance.
- •Product specifications, prices, and shipping details may vary depending on market conditions and logistic factors.
4. Payment Terms
To ensure secure and transparent trade practices, Signora Lanka (Pvt) Ltd conducts all international transactions under the following payment structures:
Primary Method:
Letter of Credit (L/C) issued by a reputable international bank.
Alternate Method:
Telegraphic Transfer (T/T) — 50% advance and 50% before shipment (only applicable for trusted and repeat buyers).
All payments must be made in USD or another agreed foreign currency to the company's official business account.
5. Shipment & Delivery
- •Shipments are processed once full or verified payment has been received under the agreed payment terms.
- •We primarily use sea freight for bulk shipments and air cargo for urgent or small-volume orders.
- •Estimated delivery timelines depend on destination country, freight conditions, and customs clearance procedures.
- •Signora Lanka (Pvt) Ltd shall not be held liable for delays caused by external logistics providers, port authorities, or force majeure events.
6. Quality Assurance
All exports are inspected and certified in compliance with:
We guarantee that all shipments meet A-grade export quality and adhere to relevant international food safety standards.
7. Returns & Claims
As we handle perishable and agricultural goods, returns are not accepted once the shipment has left Sri Lanka.
Any claims regarding product quality, quantity, or shipment damage must be reported within 48 hours of receiving goods, supported by photographic or official evidence.
8. Privacy and Confidentiality
All client and business data shared with Signora Lanka (Pvt) Ltd are handled in accordance with our Privacy Policy.
We do not share client information with third parties, except for logistics or legal requirements directly related to the order.
9. Governing Law
These Terms of Service are governed by and construed in accordance with the laws of the Democratic Socialist Republic of Sri Lanka.
Any disputes arising under these terms shall be subject to the jurisdiction of Sri Lankan courts.
10. Contact Information
For inquiries, quotations, or support, please contact us:
Signora Lanka (Pvt) Ltd
Dehigahawala, Kobawaka, Govinna, 12310
Western Province, Sri Lanka